Review Our Privacy Policy
COLLECTION OF YOUR PERSONAL INFORMATION
Felix Cat Insurance and The Connected Pet Company, LLC (TCPC) collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. We also collect demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. If you directly disclose personally identifiable information or personally sensitive data through Felix Cat Insurance public message boards, while Felix Cat Insurance does not collect this data, this information may be collected and used by others.
Note: Felix Cat Insurance does not read any of your private online communications.
USE OF YOUR PERSONAL INFORMATION: Felix Cat Insurance collects and uses your personal information to deliver the services you have requested. Felix Cat Insurance and The Connected Pet Company, LLC also uses your personally identifiable information to inform you of other products or services available from Felix Cat Insurance, other The Connected Pet Company properties and its affiliates. Felix Cat Insurance or other The Connected Pet Company properties may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Felix Cat Insurance does not sell, rent or lease its customer lists to third parties. Felix Cat Insurance or other properties of TCPC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Felix Cat Insurance may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Felix Cat Insurance or TCPC, and they are required to maintain the confidentiality of your information. Felix and TCPC also may share your personal information with third party retailers through which our products are offered. Those third parties and their affiliates may use the information in connection with their customer loyalty or rewards programs, and to market to you, and for other purposes. If you would like to opt out of such disclosure to non-affiliated third parties (other than those required or permitted by law), you may call us at 1-866-FELIX-09 or write to us at the following address:
The Connected Pet Company, LLC 2801 E. Camelback Rd., Suite 200-58, Phoenix, AZ 85016
SECURITY OF YOUR PERSONAL INFORMATION Felix Cat Insurance and TCPC secures your personal information from unauthorized access, use or disclosure. Felix Cat Insurance secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.
CHANGES TO THIS STATEMENT We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how Felix Cat Insurance and TCPC is protecting your information.
CONTACT INFORMATION We welcome your comments regarding this Privacy Policy. If you believe that Felix Cat Insurance or TCPC has not adhered to this Policy, please contact us by email at privacy@myconnectedpet.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.